Kindly note that it can take up to 60 days to receive your reward once you've submitted the requirements for claiming your rewards. If it has been more than 60 days, please send us an email and we'll look into the issue. Don't forget to include a screenshot of the following:


  1. A screenshot of the winner announcement showing your name
  2. A screenshot of your WOOP profile 
  3. Your proof of delivery for your purchase (make sure it shows the name of item you've purchased), if applicable 
  4. Your valid contact number and email address
  5. Your complete mailing address including your postal code